1. Agreement

These terms form a contract between you and MindWay Psychology Limited, trading through Survive Live Thrive. By purchasing or accessing the course, you agree to these terms and the documents linked at checkout, including the Privacy Policy, Refund Policy, General Disclaimer and Results Disclaimer.

2. Eligibility

You must be at least 18 and legally able to enter a contract. The course is intended for personal educational use. You must provide accurate account and payment information.

3. What is included

The package includes the 14-Day Personal Operating System course materials, associated downloads and access to the Implementation Club, subject to these terms and the offer shown at checkout.

4. 2026 release schedule

For the 2026 launch, Week 1 becomes available on 14 September 2026 and Week 2 becomes available on 21 September 2026. Later purchasers may receive the content immediately or under the access schedule stated on the sales or checkout page.

5. Implementation Club

The Club is a group educational component intended to provide one monthly Q&A and one quarterly Build Week sprint. Questions are generally submitted in advance. Participation is optional; individual questions are not guaranteed to be selected or answered; responses are converted into general education; and recordings are provided where reasonably possible but are not guaranteed. The Club is not ongoing individual support, therapy, coaching or personalised professional advice.

• Club access is included without a separate recurring subscription fee while the Club is operated and your course account remains in good standing.

• We may reasonably change schedules, facilitators, platforms or delivery details, or suspend a session for operational, safety or legal reasons. We will not remove the core course content contrary to consumer-law obligations.

6. Educational nature

The program is educational only and does not create a psychologist–client or other professional relationship. The General Disclaimer and Results Disclaimer form part of these terms.

7. Price, taxes and promotions

You must pay the price, currency and any applicable tax displayed at checkout. Promotional and launch prices may be time-limited and may differ from later prices. A later discount does not entitle an earlier purchaser to a price adjustment, except where required by law. We will not charge a recurring Club subscription unless you separately and expressly agree to one in the future.

8. 30-day money-back guarantee

For purchases before 14 September 2026, the guarantee begins on 14 September 2026 and ends at 11:59 pm New Zealand time on 13 October 2026. For purchases on or after 14 September 2026, it runs for 30 calendar days beginning on the purchase date, with that date counted as day 1. Requests must be emailed to [email protected] before the deadline. The Refund Policy provides full details and forms part of these terms.

9. Access and licence

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the materials for your own educational purposes. Access credentials are for you only. Do not share, resell, sublicense, publish, reproduce or create competing materials from our content.

10. Availability and updates

We may update content, correct errors and make reasonable technical or delivery changes. We do not guarantee uninterrupted access or permanent availability of every third-party feature or recording. These provisions do not reduce non-excludable consumer rights or our obligation to provide the package as represented.

11. Acceptable use

• Do not infringe intellectual-property, privacy or confidentiality rights.

• Do not upload unlawful, harmful, deceptive, abusive or malicious material.

• Do not interfere with platforms, security or other participants.

• Do not scrape, automate access, reverse engineer or evade technical restrictions.

12. Community conduct

Treat others respectfully and keep group discussion educational. Do not use the community for crisis support, clinical disclosure, solicitation, spam or harassment. We may moderate, remove content or restrict access where reasonably necessary for safety, legality or service integrity.

13. Questions, recordings and submissions

If you submit a question or contribution, you confirm that you have the right to share it. You grant us a non-exclusive licence to use, edit, anonymise and present it for course and group educational purposes. We will seek to avoid unnecessary identifying details. If a live session will be recorded, reasonable notice will be given; you may choose not to participate or may keep camera and microphone off where the platform permits.

14. Intellectual property

All course branding, text, videos, diagrams, systems, templates and downloads are owned by or licensed to MindWay Psychology Limited. No ownership transfers to you. “Personal Operating System” is used as the name of our educational framework and does not grant rights in our materials.

15. Accounts and security

Keep your credentials secure and notify us of suspected unauthorised access. You are responsible for activity under your account to the extent reasonably within your control.

16. Third-party services

Course, community, payment, video, email and funnel functions may be delivered through third-party services. Their terms and privacy practices may also apply. We are not responsible for matters outside our reasonable control, but we remain responsible for obligations that law places on us as the supplier.

17. No promise of results

Examples and possible outcomes are illustrative. We do not guarantee productivity, completion, behaviour change, health, income, career or business outcomes.

18. Privacy and cookies

Our Privacy Policy explains how we handle personal information, overseas providers, cookies and the Meta Pixel. Non-essential advertising measurement is configured to require the visitor’s cookie choice. You may use the website without accepting advertising cookies, although campaign measurement will be reduced.

19. Suspension or termination

We may suspend or terminate access for material breach, non-payment, unlawful conduct, harm to others or security risk, after fair consideration and notice where reasonably practicable. Termination does not remove accrued rights or obligations intended to survive.

20. Consumer rights

If you acquire the course as a consumer, nothing in these terms excludes or limits rights under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or other applicable law. If you acquire it in trade, any lawful contracting-out must be fair, reasonable and recorded in writing; these standard consumer-facing terms do not by themselves contract out.

21. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss or for decisions made contrary to the educational scope of the program. If liability may lawfully be limited, our aggregate liability arising from the course will not exceed the amount you paid for it. This limitation does not apply where prohibited by law.

22. Indemnity

To the extent permitted by law, you are responsible for loss we reasonably incur because of your unlawful use, infringement of another person’s rights or serious breach of these terms. This clause does not apply to loss caused by us and does not limit consumer rights.

23. Events beyond reasonable control

Neither party is responsible for delay caused by events beyond reasonable control, provided reasonable steps are taken to reduce disruption. If a material service cannot be provided, statutory remedies and the Refund Policy remain available as applicable.

24. Changes to terms

We may update these terms prospectively for legal, security, provider or service changes. The version accepted at purchase continues to govern that purchase unless a change is required by law or you agree otherwise. We will give reasonable notice of material changes affecting existing access.

25. New Zealand law

These terms are governed by New Zealand law. New Zealand courts have non-exclusive jurisdiction, which means a consumer may retain mandatory rights in the place where they live.

26. Severability and entire agreement

If part of these terms is unenforceable, the remainder continues. These terms and incorporated policies are the entire agreement about the course, subject to representations and rights that cannot lawfully be excluded.

27. Contact

Email [email protected].