1. Educational information only

Survive Live Thrive content, including the 14-Day Personal Operating System, free training, workbooks, emails, community discussions, monthly Q&As and quarterly Build Week sprints, is provided for general educational and informational purposes.

2. Not therapy or psychological treatment

The course and Implementation Club are not psychotherapy, psychological assessment, diagnosis, treatment, crisis support, counselling, coaching tailored to an individual, or any other regulated health service. Purchasing or participating does not make you a clinical client of MindWay Psychology Limited or of Phillip Louw.

3. No professional relationship

Accessing the website, purchasing the course, submitting a question or participating in a group activity does not create a psychologist–client, therapist–client, coach–client, fiduciary or other professional relationship.

4. Not a substitute for professional support

Do not rely on the materials as a substitute for advice, diagnosis or treatment from an appropriately qualified professional who understands your circumstances. If you are in danger or experiencing a crisis, contact local emergency or crisis services.

5. No guarantee of outcomes

We aim to provide useful frameworks and practical tools, but we do not promise that you will become more productive, complete a project, change a habit, improve wellbeing, earn income or achieve any other particular outcome. Results vary with circumstances, participation, judgment, implementation and factors beyond our control.

6. Personal responsibility

You remain responsible for deciding whether and how to use the information, for checking whether it is appropriate for your circumstances, and for the consequences of your decisions and actions.

7. Implementation Club and live components

The Implementation Club is a group educational component of the course. It is intended to include one monthly Q&A and one quarterly Build Week sprint. Questions are generally submitted in advance; participation is optional; individual questions are not guaranteed to be selected or answered; and all responses are reframed as general education rather than individualised advice. Recordings are made available where reasonably possible but are not guaranteed.

8. Voluntary participation and sharing

You choose what to share. Group spaces are not suitable for confidential clinical information, emergencies or highly sensitive personal material. Other participants may see what you post or say, and we cannot guarantee that another participant will preserve confidentiality.

9. Examples and illustrations

Stories, examples, case illustrations and hypothetical outcomes are educational only. They may be simplified, anonymised, composite or hypothetical and are not promises that you will achieve the same result.

10. Third-party links and services

The website and course may link to or rely on third-party platforms. We do not control their availability, security, content or privacy practices, and a link does not amount to endorsement.

11. Availability and no warranty

To the extent permitted by law, materials and services are provided on an “as available” basis. We do not warrant uninterrupted access, error-free content or fitness for a particular purpose. Nothing in this clause excludes rights that cannot lawfully be excluded.

12. Limitation of liability

To the maximum extent permitted by law, MindWay Psychology Limited is not liable for indirect or consequential loss arising from reliance on the educational materials. This does not limit liability that cannot be limited under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or other applicable law.

13. Separate from clinical practice

Survive Live Thrive is an educational course business. Any separate psychological service offered by MindWay Psychology Limited is governed by its own intake, consent, privacy and professional terms.

14. Contact

Questions about this disclaimer may be sent to [email protected].